What is FENSA, and how does it affect you?

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What is FENSA, and how does it affect you?

What is FENSA?


FENSA (the Fenestration Self-Assessment Scheme) is a government-authorised scheme that provides certification for replacement windows and doors.

It was set up to ensure that all replacement windows and doors installed in England and Wales meet the Building Regulations.

FENSA-registered installers are required to provide customers with a certificate of compliance when they have completed the installation of their new windows.


Purpose of FENSA certification

The main purpose of FENSA is to provide assurance that windows and doors installed in homes across England, Scotland and Wales comply with building regulations.

It also offers a range of energy efficiency services designed to help reduce energy costs for homeowners.

It does this through its Condensation Resistance Tests, Minimum Energy Efficiency Standards for Windows (MEES) scheme, and its Window Energy Rating Scheme (WERS).

FENSA also offers a variety of other services, such as surveying, certification, dispute resolution and installation compliance.


Advantages & Benefits of Being FENSA Certified

  • FENSA provides a reliable and competent registration system for installers of replacement windows and doors in the UK.
  • All registered installers are assessed on their qualifications, workmanship, insurance coverage and consumer protection measures.
  • Registration provides customers with an extra layer of assurance that they are dealing with a reputable installer who has been tested against strict criteria.
  • Registered installers must provide a certificate of compliance when they have installed or replaced windows and/or doors in a domestic property which is then recorded on the secure Government-authorised Database (FENSA).
  • All registered companies also benefit from access to exclusive deals on products such as window locks, trims, sealants, vents and other related products to meet their customer’s needs better.
  • Customers of FENSA-registered companies may be eligible for up to £500 cashback from their local authority when replacing windows or doors through the Government plans “Green Deal Cashback” scheme.
  • Customers can check if the window installer is registered by visiting www.fensa.org.uk.
  • The FENSA website also allows customers to contact its customer care team should any issues arise during installation or post-installation processes.


FENSA Requirements and Regulations

To become a FENSA-certified installer, an individual must meet certain requirements and regulations. These include:

  • A recognised qualification in window and door installation;
  • Relevant professional experience;
  • Working knowledge of health & safety regulations related to the work;
  • Legal certification covering public liability and employers’ liability insurance;
  • Compliance with relevant building regulations (Part Q Security) when applicable;
  • Adherence to FENSA quality standards such as installation timescales, customer service and aftercare services.

Building Regulations for Windows and Doors in England, Scotland, & Wales

The Building Regulations for windows and doors in England, Scotland, and Wales differ slightly depending on where the property is located. In England, builders must follow Part Q regulations when installing new windows or doors. This requires that security be considered as part of the installation process, with windows and doors designed to resist attempted forced entry.

In Scotland, builders must comply with Part F regulations when fitting new windows or doors. These regulations focus on energy efficiency and draught-proofing, with manufacturers being required to provide a U-value rating to demonstrate a window’s ability to reduce heat loss from the building.

Finally, in Wales, installers must meet the requirements set out in Guidance Document E. As well as focusing on energy performance and security like in England and Scotland, this document also outlines measures for improving water penetration resistance – ensuring no rainwater gathers around the frames of newly installed windows or doors.

Types of Windows and Doors Covered By FENSA Certification

FENSA certification applies to a wide range of windows and doors, including wooden sash windows, aluminium, PVCu and metal frames. It also covers single-glazed and double-glazed doors and windows, roof lights, conservatories and glazed extensions.

To ensure they qualify for FENSA certification, manufacturers must meet strict quality standards relating to design, materials used in construction and installation methods.

In addition to the above measures, all products must comply with current Building Regulations to provide the homeowner with an energy-efficient solution. This includes meeting requirements for thermal performance (e.g. U-values) and security (e.g Part Q).


Qualifications Needed to Become a Registered Installer With FENSA

To become a registered FENSA installer, individuals must have sufficient relevant qualifications. These can take the form of a City and Guilds NVQ Level 2 Diploma in Fenestration Installation, as well as other related qualifications such as CSCS Card, Construction Skills Certification Scheme or Qualified Lead Installer status.

Individuals must also complete an Installation Competence Assessment, which tests their knowledge of window installation techniques and ability to adhere to Building Regulations. If this assessment succeeds, they will receive an InstallerID – the number allocated to all registered FENSA installers.

Every FENSA installer must renew their qualification every five years to ensure their skills remain updated with industry standards.


The Process of Gaining FENSA Certification

First and foremost, you must meet the requirements set by FENSA. This includes registering your business with Companies House and having public liability insurance in place. You’ll also need evidence that your products meet relevant UK Building Regulations.

Next, you must contact an approved independent assessor who will make sure that your work meets building regulations and confirm that all necessary documents have been completed properly. After this, the assessor will issue a certificate of completion, which will then need to be sent off to FENSA for approval.

Once your application has been approved, you’ll receive a list of benefits such as access to marketing support material, special terms on payment plans offered by suppliers, improved customer confidence and recognition of competence at local authority building control offices.

Gaining FENSA certification is an important step in delivering quality home improvements while staying compliant with industry standards and regulations.

FENSA Requirements for Documentation/Evidence Needed to Complete the Process Successfully

In order to become registered with FENSA, you’ll need to supply the following documents/evidence:

  • Registration with Companies House
  • Public liability insurance
  • Evidence that your products meet relevant UK Building Regulations and applicable local regulations or standards
  • Building Regulatory Compliance Certificate (BRCC) provided by the assessor. 
  • Copies of builder/installer identification and all relevant safety certifications for windows, doors or conservatories being installed as part of the project.


Recap of What is Covered Under FENSA Certification and How it Benefits Homeowners

FENSA certification is an important part of the building process in the UK, and it provides added protection for homeowners. It ensures that products such as windows, doors and conservatories are installed to meet the required building regulations and standards.

By becoming FENSA registered, business owners can demonstrate their commitment to helping customers who require replacements of their existing windows, doors, or conservatories comply with relevant regulations.

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